PRIVACY RIGHTS (U.S.)
Last updated 10/15/13
Adorable Originals® values you as a
customer and respects your privacy. This website is operated by AdorableOriginals.com,
link to this policy (collectively as "Website”).
personal information is collected through this Website, how that information is
used, to whom it's disclosed, and how it's safeguarded. By "personal
information," we mean your identifying information (like name, home
address, and email address), and descriptive information (like preferences)
("personally identifying information"). Your access and use of the
including any of their changes or revisions.
We do not sell your information to
any third party for any reason. Additionally, we do not disclose your personal
information to unaffiliated third parties. We may share your personal
information with third parties or affiliates of Adorable Originals® with whom
we have contracted to perform services on our behalf or to complete a
transaction you authorized. All companies that act on our behalf are
contractually obligated to keep the personal information we share only to
provide the services we ask them to perform.
- What personal information is collected at our website
and how is it used?
- How does this website interact with third-party web
sites and content?
- What information do we share with third parties?
- What choices do you have over how your information is
- What is the policy for visitors outside the U.S.?
- How may I update my personal information?
- How do we address Children’s privacy?
- How do I know my personal information is secure?
- Who may I contact with questions and concerns regarding
Because we continue to develop our
Website and improve the service we provide, our policies will change over time.
If you are registered with our Website, we may notify you by email of material
collect and use your information consistent with this Policy at any time. If
you have any questions about our Policy, please contact us at (602) 678-4898.
CALIFORNIA PRIVACY RIGHTS
Under California's "Shine the
Light" law, California residents who provide personal information in
obtaining products or services for personal, family or household use are
entitled to request and obtain from us once a calendar year information about
the customer information we shared, if any, with other businesses for their own
direct marketing uses. If applicable, this information would include the
categories of customer information and the names and addresses of those
businesses with which we shared customer information for the immediately prior
calendar year (e.g., residents who makes the request in 2011 will receive
information regarding 2010 sharing activities).
To obtain this information, please
send an e-mail message via email@example.com with "Request for California Privacy Information"
on the subject line and in the body of your message. We will provide the
requested information to you at your e-mail address in response. Please be
aware that not all information sharing is covered by the "Shine the
Light" requirements and only information on covered sharing will be
included in our response. If you prefer to receive such information via regular
first-class mail, please send a written request to the address below.
Adorable Originals®, Inc., 9035 N 12th
Ave, Phoenix AZ 85021
PERSONAL INFORMATION IS COLLECTED AT OUR WEBSITE AND HOW IS IT USED?
Information Collected Directly From You Through This Website
We collect personal information
directly from you to do all the things typically associated with e-commerce
websites. Examples of the information we collect include name, address,
telephone number, age, size, gender, interests, personal preferences, demographical
information, email address, credit card number, and purchase information.
This information is collected at
various places: for instance, when you open an account on the Website; check
out with your online order; subscribe to catalogs, email offers, and mobile
messaging offers; participate in surveys, contests, or sweepstakes, interact
with Adorable Originals® through special
events (communicate with Customer Service or respond to program offers);
partake in forums, bulletin boards or other online means for posting your
comments, feedback, images, or content on the Website; or browsing through
contents of the Website. We may combine all of this with information about you
that we acquire from our joint marketing partners and from other unrelated third
We also collect information about
those you know—when you provide it to us. For example, we collect your gift
recipient's contact information to process your gift orders.
We use this information to
personalize your online experience at our Website: process your online orders
(including sending emails to confirm your order status and shipment date);
communicate with you about our products, services, contests, and promotions
(unless you have directed us not to contact you with promotional communications);
improve our products and services; analyze trends and statistics; protect the
security or integrity of our website and our business; personalize your online
experience with content and offers that are tailored to your interests; notify
you regarding surveys and contests; enable you to post information on our
Website; facilitate online social activity centered around our products and
services; or enable you to interact with third-party content service providers
whether by linking to their sites, viewing their content within our Web
environment, or by viewing our content within their Web environment.
If you e-mail a wish list to a
friend, we will not retain the names or e-mail addresses of the recipient of
your wish list.
You always have the choice not to
receive marketing information or calls.
Technical Information Collected
When you visit this Website, we
collect navigational information, such as browser type and version,
service-provider identification, IP address, the site from which you came, and
the site to which you navigate.
Cookies and Related Technology
To better understand what you do
while on our Website, we use a browser feature known as a cookie. A cookie is a
small data file that is stored by your web browser on your computer. It is used
to do things like see how you navigate our Website, and remember you and your
online purchases when you return. This helps us improve our site, provide
better customer service, personalize your online experience, and personalize
offers to you based on your unique tastes and purchase history.
We also use pixel tags (also known
as clear gifs or web beacons) on our Website and in our emails. A pixel tag is
an embedded graphic image on a web page, web-based document or e-mail message.
The pixel tags is used to collect information about your visit, including the
pages you view, which website you came from, the features you use, the links
you click, and other actions you take in connection with the sites. Pixel tags
in e-mails help us confirm the receipt of, and response to, our emails,
including those that you forward to friends and family; and they help deliver a
more personalized online experience.
This technology allows us to
associate your online navigational or transactional information with any
personal information you provide (such as name, address, phone number, and
into your shopping bag. That can help us contact you if your online session is
disrupted in mid-purchase, resulting in an abandoned cart. We can also use this
technology to determine whether you would be interested in participating in special
events, given your preferences. The end result is a more personalized
experience that's tailored to your needs and tastes.
You can disable or delete cookies by
advantage of some of Adorable Originals®’
essential features, we recommend that you leave them turned on. For instance,
if you block or otherwise reject our cookies, you will not be able to add items
to your Shopping Cart, proceed to Checkout, or use any Adorable Originals® products
and services that require you to sign in.
Information Others Observe or Collect through Technology
Third-party service providers help
us analyze our visitor's site and purchase preferences, and may help us deliver
ads to you about our products through banner ads when you visit other websites
(often referred to as "online network advertising"). The following
provides more information about these service providers and the choices you
have with respect to their services.
We contract with analytics companies
to better understand your use of our Websites, and web capabilities like
embeddable widgets. They accomplish this by using some or all of the
technologies described in Section 2 above (Technical Information
Collected—Cookies and Related Technology).
We contract with third-party
advertising companies that, in turn, collect non-personally identifying
information by placing cookies on your browser when you visit us here. These
companies may use information (not including your name, address, credit card
information, e-mail address, or telephone number) about your visit to deliver
our ads on this and other websites through their online advertising networks.
These companies also provide this information to us which we, in turn, use to
gauge how effective our ads are.
DOES THIS WEBSITE INTERACT WITH THIRD-PARTY WEBSITES AND CONTENT?
We may enable you to navigate to
third-party sites and services, or otherwise display third-party content. We do
this for your convenience. We do not endorse or generally have any affiliation
with these third parties. Whether their content appears within our web
environment (like a map frame), or you leave our Website for another site to
view it, those service provider's terms, conditions, and privacy policies
govern your online experience. Please view their terms of service and privacy
policies if you have any question about their practices.
Here's a partial list of third-party
sites or content that may appear on our Website:
We may facilitate easy access to the
online maps of third party content providers so you can quickly retrieve
information regarding location, hours of operation, and contact information for
Sweepstakes, Contests, and Survey Sites
We may rely on the expertise of
third-party service providers to run sweepstakes, contests, and surveys.
Navigation to these sites may be seamless so that it appears you are still in
our Website environment.
Social Networking or Other User-Generated-Content Sites, and Other Websites
We may at times facilitate easy
access to third-party sites, like social networking sites and other sites that
host user-generated content. This may include easy click-through access or even
applies to any personal information you provide at these sites.
Third-Party Rewards or Membership Programs
We may interact with certain
unrelated companies that offer their customers memberships to participate in
programs, which may include rewards for purchases from us. If you become a
member of one of these programs or purchase something from us at this Website
through such a program, we may provide the company administering the membership
program enough information about you or your purchase (like contact
information, transaction date, transaction amount, and order number), to enable
it to honor your membership.
INFORMATION DO WE SHARE WITH THIRD PARTIES?
Third Party Websites
The above third-party websites and
advertisers, or Internet advertising companies working on their behalf, may
send advertisements that appear on our Website directly to your browser and may
and to personalize the advertising content. We do not have access to or control
these advertisers and third-party Websites. Please contact them directly for
more information about their privacy practices.
We use third-party
"back-office" contractors to help handle parts of our business
because of their expertise, resources, or scale. They help us do things like
fulfill orders, process payments, monitor website activity, maintain databases,
administer and monitor emails, administer and send mobile messages, and provide
consulting and customer services. Contractors may also assist us in hosting
micro sites and mobile websites where you may provide personal information
about you and others you know; and where they may observe information about you
We do not authorize any of these
service providers to make any other use or disclosure of your information.
Public Safety, Law Enforcement and Fraud Prevention
We may disclose specific information
about our Website visitors to law enforcement entities, governmental agencies,
courts or other entities, including credit reporting agencies if we have a good
faith belief that it is necessary to protect our customers, the public, or our
business. We may do so when (1) permitted or required by law, (2) trying to
protect against or prevent actual or potential fraud or unauthorized
transactions, or (3) investigating fraud that has already taken place. These entities
may access and, if necessary, record your information to assist us with fraud
prevention and detection. We will never authorize the release of your
information to or by such entities for any other purpose.
With Your Consent
Other than as set out above, you
will receive notice when information about you might go to third parties, and
you will have an opportunity to choose not to share the information.
CHOICES DO YOU HAVE OVER HOW YOUR INFORMATION IS USED?
Please note that when you make an online
purchase from us, we will confirm your order status and shipment by email. We
may also need to contact you via telephone, email or postal mail with questions
or information regarding your order. You can always choose not to provide
information, even though it might be needed to make a purchase or to take
advantage of features on the Website such as creating your profile, wish lists,
and customer reviews.
We use an opt-in standard for phone
and text messages. Opt-in means we will only conduct the activity with your
We use an opt-out standard for all
other communications. Opt-out means we will conduct the activity unless you
tell us not to.
The above preferences do not apply
to our credit card offerings since these are provided through our financial
You can always log into your online
account at any time to change your preferences, including whether to opt-in or
opt-out of certain services, or by contacting customer service. If you modify
your preferences on whether to receive emails, mobile messages or other
promotional materials from us, it may take up to a few weeks to process your
request, during which time you will continue to receive communications from Adorable
If at any time you'd like to stop
future delivery of our email offers, simply follow the removal instructions
located at the bottom of the email messages we send you to complete the
removal. This will stop future email offers from us, but will not stop
operational or transactional messages such as email confirmations of your
online orders, or customer service communications.
We will not contact you via
telephone or text message without your express consent by opting in. If you've
signed up for mobile messaging (e.g., SMS and MMS) offers but later decide you
no longer wish to receive them, simply follow the opt-out instructions included
in the mobile message.
Cookies, Clear Gifs, and Online Network Advertising
You may always choose to block
cookies or clear cookies from your computer. Simply follow your browser's
instructions on how to block and clear cookies. Note that blocking cookies may
not block the "first-party" cookies that are placed on your computer
when you visit this site. By first-party cookies, we mean those cookies (whether
placed by us or a contractor) that help us see how visitors use our site, and
enable us to deliver our ads on our site (as opposed to ads on an online
advertising network of third-party websites). Clearing cookies after each visit
here will prevent observations from multiple sessions being aggregated over
time. Please consider the consequences of blocking or clearing cookies. Many
websites, including this Website, rely on cookies to provide you with services
or features that you have requested or expect.
If you don't want your contact and
purchase information shared between our affiliates please click here to
contact us and request not to have your information shared.
MAY I UPDATE MY PERSONAL INFORMATION?
We prefer to keep your personal
information accurate and up-to-date. You may update or modify your billing- and
shipping-related information by logging onto AdorableOriginals.com. You may
also update or modify your catalog mailing information by calling us at (602)
DO WE ADDRESS CHILDREN'S PRIVACY?
Children are not eligible to use our
Websites. We ask that minors (under the age of 18) only use our Websites in
conjunction with their parents or guardians. Children under 13 years of age
should not send any information about themselves to Adorable Originals®. If a
child under 13 submits information through any part of our Website, and Adorable
Originals® becomes aware that the person
submitting the information is a child, we will attempt to delete this
information as soon as possible.
If a parent or guardian is made
aware that a child under the age of 13 has provided us with personally
identifiable information without their consent, please contact us (602)
678-4898 or by e-mail firstname.lastname@example.org and we will remove the information about the individual
DO I KNOW MY PERSONAL INFORMATION IS SECURE?
We do our best to provide you with a
safe and convenient shopping experience. We have in place certain physical,
electronic, contractual, and managerial safeguards to protect the security and
privacy of your personal information.
We use Secure Sockets Layer (SSL)
technology to protect your information as it is transmitted to us. To make sure
you are accessing our secure server before you submit personal financial
information, look at the tool bar or lower left-hand or right-hand corner of
your browser. If you see an unbroken key or a closed lock (depending upon your
browser), then SSL is active. To double-check for security, look at the URL or
Location line of your browser. If you have accessed a secure server, the first
characters of the address in that line should change from "http" to
If for any reason you cannot access
the secure server, or if you're not quite comfortable shopping online at our
Website, please contact our customer service for assistance.
To protect against unauthorized
access to your password and to your computer, be sure to close the browser and
sign off the computer when finished using a shared computer.
We maintain physical, electronic,
and procedural safeguards that are designed to guard our customers' personal
information. For example, for the security of your online visit to our
Websites, we may make use of firewalls, encryption techniques and/or
authentication procedures. Unfortunately, no data transmission over the
Internet can be guaranteed to be absolutely secure. As a result, while we
strive to protect your personal information, Adorable Originals® cannot ensure
or warrant the security of any information you transmit to us, and you do so at
your own risk. In the event of a breach of the confidentiality or security of
your personal information, we will notify you as necessary and to the extent
possible so you can take appropriate protective steps. Unless you indicate
otherwise, we may notify you under such circumstances using the email address
you provided to us when you registered with our Websites.
When setting up an online account at
any of our websites, you will be prompted to select a password. The retrieval
of personal information relating to you and your order history is only
available to you if you provide the correct password that you have created, and
all profile information, including your address book, is only available while
you are logged in to your account. After providing your password, you can edit
or delete your information at any time through the "my account" page.
If you forget your password and
notify us, a new password will be assigned and emailed to your email address.
We will not give passwords out over the phone, nor will we email them to a
different address than the one used to register.
Your address book, located in the
"my account" page of each website, is your personal storage space. We
do not use the information in your address book to send email promotions or
catalogs by mail.
If you receive a suspected
fraudulent email that makes use of the Adorable Originals® name, please contact
us via email by clicking here
or call us (602) 678-4898.
of Personal Information
Adorable Originals® retains your
personal information for as long as necessary to fulfill the purpose(s) for
which it was collected and to comply with applicable laws. Your consent to such
purposes(s) remains valid after any termination of our relationship with you.
If Adorable Originals® should ever
file for bankruptcy or merge with another company, or if Adorable Originals® should decide to buy another business, or sell
or reorganize part or all of Adorable Originals® business, Adorable Originals® may be required to disclose or transfer your
personal information to prospective or actual purchasers and other parties. It
is Adorable Originals®’ practice to obtain appropriate protections for
information disclosed in these types of transactions. Adorable Originals® cannot,
unchanged if Adorable Originals® is sold or merges with another company.
WHOM MAY YOU CONTACT WITH QUESTIONS
OR CONCERNS AND WHO ADMINISTERS THIS POLICY?
If you have questions or concerns